Auto Insights Newsletter | February 2022
We want your feedback
Lightstone Auto Client Satisfaction Survey starts on 15 March 2022
At Lightstone we aim to continuously enhance and improve your overall experience, so that we can deliver on our promise to you.
Which is why we will be conducting our
next Client Satisfaction Survey from 15 March 2022
The survey is not just about getting feedback, it is also to:
- Measure and track Lightstone Auto’s Net Promoter Score (NPS) – the global standard in measuring and benchmarking customer experience.
- Identify and improve processes and possible ineff iciencies.
- Understand your needs to enable a better overall service.
The survey is quick and easy to complete (it will take less than 5 minutes), and we encourage you to participate and share your feedback.
Please check your inbox from 15 March 2022 – we will be sending you a link to complete the survey.
If you have any questions, please get in touch with your Lightstone Auto consultant or email: info@lightstone.co.za
Our client promise
We simplify the complex in everything that we do and in every solution we provide.
We give clients access to world-class expertise.
We enable your success, helping you improve processes and eff iciencies and giving you solutions that help you, help your customers.
We always add value.
We innovate with you and your customers in mind.
Solutions that simplify the complex
Our new website makes it easier to navigate and discover a range of Lightstone products and solutions that make it easier for you to do business.
One place to access your subscriptions
We’ve simplified the complex with a single sign on functionality. Simply login and you will have access to all the products that you currently subscribe to. All in one portal.
What’s happening to the old website?
A few links on our new website may redirect you to certain pages on the old website. This is just a temporary solution to ensure legacy users still have access to certain products.
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