Lightstone Star Reacher F&I Awards
Recognising excellence. Making an impact. Driving innovation
At Lightstone Auto we believe in the critical role of F&I Managers in ensuring dealer profitability. We also believe that dedication shouldn't go unnoticed and are proud to launch the first-of-its kind incentive programme for F&I Managers – the Lightstone Star Reacher F&I Awards. Through the programme Lightstone Auto aims to reward high-achievers while driving digital adoption among F&I Managers.
About the incentive programme
F&I Managers are linked to their dealers, who are segmented based on average monthly sales volume during the preceding 1 March – 28 February.
Categories are segmented as follows:
| Category | Sales volume: lower ranking | Sales volume: upper ranking |
|---|---|---|
| Topaz | 1 | 7 |
| Emerald | 7.1 | 14 |
| Sapphire | 14.1 | 28 |
| Amethyst | 28.1 | 40 |
| Ruby | > 40 |
F&I Managers will be competing in their allocated category and excellence achieved will be measured against the following star focus areas:
-
Value Added Products (VAPS) Penetration:
- Number of VAPS sold and concluded on Signio (manual policies sold will not be taken into account) per transactions concluded on Signio.
- This is calculated and indicated as a percentage.
- Fleet deal types are excluded from calculating the score for this objective.
-
Insurance Leads sent:
- Number of insurance leads sent, using the Signio system, per transaction concluded on Signio.
- This is calculated and indicated as a percentage
- Fleet deal types are excluded from calculating the score for this objective.
-
KYC functionality of Signio:
- Number of transactions where the KYC functionality was used as a percentage of the number of transactions concluded on Signio.
- Fleet- and Juristic deal types are excluded from calculating the score for this objective.
-
Dealer Satisfaction Index (DSI) surveys:
- Number of surveys completed as a percentage of the number of surveys available.
- Surveys to be made available quarterly
-
Daily Operating Control (DOC) Completion
- The number of concluded transaction entries completed on the Signio system DOC as a percentage of all concluded transactions on Signio.
- Lightstone does not accept any responsibility if a participating F&I Manager does not correctly complete the DOC on Signio and subsequent scores are calculated incorrectly.
- Juristic deal types are excluded from calculating the score for this objective.
- The results will be calculating for a month in arrears, for example April’s results will be calculated from the DOC deals completed in March
By achieving the best total score, F&I Managers across South Africa can qualify for exciting rewards.
Note: For more details about the focus areas being measured, view the competition rules and refer to Annexure A for the competition targets.
How to track your progress
F&I Managers can participate using the dashboard found in the My Profile section on Signio. The dashboard will give F&I Managers a view of the scores achieved under each star in the different objectives, as well as a total overall score achieved.
Quarterly and annual rewards
- Recognition and profiling of top performing F&I Managers on Lightstone’s social media channels.
- Certificates of recognition for the top performers.
- A prize to the value of up to R5,000 for the quarterly winners of each category.
- The overall runner-up per category over a 12-month period will receive a prize to the value of up to R10,000.
- The winner per category over a 12-month period will receive a prize to the value of up to R40,000.
Register today
If your dealership had an average monthly sale of 1 unit or more during the period 1 March – 28 February, you will be eligible to win a prize, but all F&I Managers are welcome to register for the programme.
You can register in your My Profile on Signio, by following the easy steps as set out in the competition rules.
To find out more about the Lightstone Star Reacher F&I Awards, full details on rewards and how to enter in the competition rules.
2021/2022 Winners
Watch this highlights video of the first annual Lightstone Star Reacher F&I Awards prize-giving ceremony and hear what some of our 2021/2022 winners had to say – this could be you in 2023!
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